Hospitality & Restaurant IT Services
Hospitality runs on uptime. A point-of-sale outage during a Friday dinner rush or a guest Wi-Fi failure during a conference booking costs more than a support ticket, it costs the experience you're being paid to deliver. PTG builds IT for hotels, restaurants, and hospitality groups around that reality: fast response, PCI-DSS-aware infrastructure, and a network built to keep guest-facing systems running when it matters most.
What hospitality clients are actually up against
Traditional MSPs treat a restaurant's network the same as a law firm's, one flat network, one generic security posture, no real understanding of how a POS outage during service or a guest-network breach during a conference stay actually costs the business. Common shortcomings include:
Compliance
Stay compliant with PCI DSS built into your network, not bolted on.
PTG designs network segmentation around cardholder data from day one. Guest Wi-Fi, staff systems, and point-of-sale traffic run on separate segments, so a compromised guest device never reaches your payment infrastructure. That is what real PCI DSS readiness looks like, not a checklist item added after the fact.
Network Security
Keep guest and staff systems on separate networks.
Segmented network design means a guest device issue stays a guest device issue. It never becomes a POS outage or a staff-system breach. We also retire the shared guest Wi-Fi password in favor of access controls that scale with your property.
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Security Stack
The same trusted security stack at every property.
Huntress MDR for endpoint detection, Threatlocker for application control, Veeam for backup, and Barracuda for email and network security, consistent across every location you operate. Monitoring is staffed around hospitality’s actual peak hours, nights, weekends, and holidays, not standard business hours.
PTG is ranked among the top IT services companies for hospitality and leisure in New York City by Clutch, the same recognition already featured on our homepage.
The Strategic IT Plan Roadmap
A comprehensive guide helping small to mid-sized businesses transform IT from a reactive cost center into a strategic advantage through proper planning, vendor selection, and infrastructure decisions.
